Terms & Conditions

Effective Date: January 01, 2024

Welcome to American Rooter & Drain. These Terms and Conditions govern your use of our website and the services we offer. By accessing or using our website, you agree to comply with and be bound by these Terms.

1. Services Offered
We provide plumbing, HVAC, and electrical services. Our website provides information about our services, allows for online appointment scheduling, and serves as a resource for customer support.

2. Appointment Scheduling
When scheduling services through our website, you agree to provide accurate information. We reserve the right to cancel or reschedule appointments due to unforeseen circumstances.

3. Pricing and Payments
Pricing for our services will be communicated during the consultation or before the commencement of work. Payment is due upon completion of services, unless otherwise agreed. All prices are subject to change, and we will inform you if pricing adjustments are necessary.

4. Service Warranties
We stand by the quality of our work. Warranties on services or products will be specified in our service agreement with you. Our warranty does not cover damage caused by misuse or third-party interference.

5. Cancellation and Rescheduling
You may cancel or reschedule an appointment up to 24 hours in advance without penalty. Cancellations made less than 24 hours prior may incur a fee.

6. Limitation of Liability
We strive for excellence, but we cannot guarantee uninterrupted, error-free services. We are not liable for any damages arising from the use of our services, except in cases of proven negligence.

7. Intellectual Property
All content on this website, including logos, text, graphics, and images, is our property and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without our prior written consent.

8. User Conduct
You agree to use our website only for lawful purposes. You are prohibited from transmitting any harmful or disruptive content, including viruses or malicious software.

9. Third-Party Links
Our website may contain links to third-party websites for convenience. We do not endorse or assume responsibility for the content or practices of these sites.

10. Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of the website signifies your acceptance of the updated Terms.

12. Governing Law
These Terms are governed by the laws of Idaho. Any disputes arising from the use of our website or services will be handled in accordance with local regulations.

13. Messaging Terms & Conditions

By providing your phone number and opting in, you agree to receive text messages from American Rooter & Drain, including appointment reminders, service updates, promotions, and other notifications.

• Message Frequency: Message frequency varies.
• Fees: Message and data rates may apply.
• Help & Support: For help, reply HELP or email us at ARD@idahosplumber.com.
• Opt-Out: To stop receiving messages, reply STOP at any time.

For more details, please refer to our Privacy Policy.

14. Contact Information
If you have any questions about these Terms, please contact us at:

(208)228-9057

ARD[at]idahosplumber[dot]com
1005 Commercial Way, Caldwell, ID 83605