Embracing Change | Positive Attitude | Finding Solutions

November 22, 2024

Chris Fierros' Journey

Chris Fierros traveled across the United States from Florida to pursue a new way of life. He grew up in the trades with his dad showing him the ropes but decided to shift gears towards plumbing around 2019, after COVID. There was stability in the industry and challenges that offered him a chance to solve problems which gave him a strong sense of determination. In the beginning he faced: long hours, hard physical labor, cold weather, and some harsh conditions that tempted him to give up at times. With the right support system at American Rooter & Drain, combined with his drive to take care of his family, he was able to overcome his doubts and worked his way up to a top position as a Technician Supervisor. 


As a supervisor, bonding with your technicians is necessary to craft optimal performance at each jobsite. His focus on motivating them in the mornings, being available to answer questions with his own experience, and having their back when situations get tough – has enabled them to remain a united front. Under his supervision, Chris has witnessed team members begin to excel in specific areas where they originally struggled. One of the most important messages he conveys while training is, “When you’re going to these jobs, it is like pulling the bloodwork. You are going to pull the bloodwork from the home, figure out everything that is wrong, and provide those details to the customer so they can consider their options. That way you aren’t pushing anything on them, but they have info they need to make an informed decision. Just be thorough, the last thing you want is to get a call on a Sunday where a customer’s home is being flooded, and they want to know why you were just out there without catching a problem to prevent it.” 

Technicians listening to morning meeting speaker

Positive Mindset

Having a positive attitude is his major strength that he brings to the table and his favorite company value to consistently act on. Chris admits it took him some time to make it a habit and occasionally he still gets tested in his line of work. “I’ve learned to not take it personally. When customers realize you are there to help and to relieve stress, they are grateful for your presence.” Being a leader for his teammates and focusing on finding permanent solutions to help customers, provides a straightforward path. Having that kind of direction has been a blessing since it provides meaning in his day-to-day schedule. 


His uplifting demeanor has created lasting bonds with customers who sincerely appreciate him as their technician and as a person. When he runs into them in a grocery store or a restaurant, they call him by name with a smile on their face and ask how he has been. This is the kind of character we seek in anyone who applies at American Rooter & Drain. We strive to be more than just a face or a solution in hard times; we value connection and family within our community and view others as part of our own. Chris is a prime example of Richard Bach's quote, "The bond that links your true family is not one of blood, but of respect and joy in each other's life."

Chris holding duck he shot during hunt trip

Matching Vision


Chris is married to his middle school sweetheart, Samantha, and they have five beautiful children (including an adorable set of twins). He is family man who loves to cook with his wife and actively spends quality time creating fun memories with his children. Chris leads by example at home and at work. He is the kind of person you immediately love working with due to his humble nature, authentic presence, and his consistent professionalism. He enjoys teaching others as it continually expands his own knowledge base with a variety of experiences that come with each unique job.


Outside of work hours, he wants to increase his financial knowledge and learn more about business in general. His favorite hobbies include: fishing, hiking, shooting targets and hunting, “Hunting has been a good way to find myself and have moments of peace in nature. I shot my first buck this year! Although, duck hunting is my top choice. You know, sometimes it can be miserable but that is what makes it worth it - once you get it.” Even in his off time, he loves the challenge! We are so grateful to have him as part of our team and family. He plans to grow with our company and pass down his skillset to as many technicians as possible. 


Written by: Faith Malloy

Published 11/22/2024


Careers | The Trades | Grow Together

By Faith Malloy March 13, 2025
Clogged drains are a common household nuisance that can disrupt daily life, cause unpleasant odors, and even lead to costly repairs if left unchecked. Whether it’s the kitchen sink, bathroom shower, or toilet, maintaining clear drains is essential for a smoothly functioning home. By understanding the fundamentals of drainage service and adopting preventive measures, you can save yourself from the hassle of unexpected plumbing emergencies. Let’s dive into the essentials of preventing clogs and keeping your drains in top shape. Understanding Drainage Service: The Backbone of a Healthy Plumbing System Drainage service is more than just unclogging pipes; it’s about ensuring the entire plumbing system operates efficiently. A professional drainage service typically includes inspecting pipes, removing blockages, and recommending preventive measures to avoid future problems. One of the most overlooked aspects of drainage service is routine maintenance. Many homeowners wait until a clog becomes a crisis before seeking help. However, regular check-ups by experts like American Rooter & Drain can identify potential issues before they escalate. For instance, grease buildup in kitchen sinks or hair accumulation in bathroom drains can be addressed early with proper drainage service. When emergencies strike—such as water backing up into your sink or toilet—an emergency plumber becomes your lifeline. These professionals are equipped to handle urgent situations like burst pipes or severe clogs that can’t wait for regular business hours. Having a trusted emergency plumber on speed dial ensures that you’re prepared for any plumbing disaster. Common Causes of Clogged Drains Before diving into prevention, it’s crucial to understand what causes clogs in the first place. Here are some common culprits: Grease and Oil : Pouring grease down the kitchen sink is one of the fastest ways to clog pipes. Grease solidifies as it cools, sticking to pipe walls and trapping other debris. Hair : In bathroom drains, hair often combines with soap scum to form stubborn blockages. Non-Flushable Items : Flushing items like wipes, feminine hygiene products, or paper towels can wreak havoc on your plumbing system. Food Scraps : Even with a garbage disposal, certain foods like coffee grounds or potato peels can accumulate and cause clogs. Tree Roots : For outdoor drains, tree roots can infiltrate pipes in search of water, leading to significant blockages. By addressing these issues proactively with regular drainage service, you can minimize the risk of clogs disrupting your home. Preventive Measures to Keep Drains Clear 1. Be Mindful of What Goes Down the Drain The easiest way to prevent clogs is by being cautious about what you allow into your plumbing system. Avoid pouring grease down the sink or flushing non-degradable items down the toilet. Instead, dispose of these materials in trash bins. For kitchen sinks specifically, using drain strainers can catch food particles before they enter your pipes. In bathrooms, hair catchers are invaluable tools for preventing hair from clogging shower drains. 2. Regular Maintenance with Drainage Service Scheduling regular drainage service is one of the most effective ways to keep your plumbing system healthy. Professionals can clean out buildup that you might not even realize exists. For example, hydro jetting—a high-pressure water cleaning technique—can remove grease and debris from pipes without causing damage. In case of sudden blockages or leaks, an emergency plumber can provide immediate solutions to restore normalcy. 3. Hot Water Flushes Flushing your drains with hot water once a week helps dissolve grease and soap scum that may have started accumulating in your pipes. This simple habit can go a long way in maintaining clear drains. 4. Enzyme-Based Cleaners Unlike harsh chemical cleaners that can corrode pipes over time, enzyme-based cleaners break down organic material naturally. These are particularly effective for kitchen and bathroom drains where food particles and soap scum are common problems. When to Call an Emergency Plumber Even with diligent preventive measures, emergencies can still occur. Knowing when to call an emergency plumber is essential for minimizing damage and costs: Complete Blockages : If water refuses to drain despite your best efforts with plungers or DIY methods. Sewage Backup : Foul-smelling water coming back up through your drains is a clear sign of a serious issue. Burst Pipes : Sudden flooding caused by a burst pipe requires immediate attention from an emergency plumber. Persistent Leaks : Leaks that continue despite tightening connections may indicate underlying pipe damage. An emergency plumber not only resolves these issues quickly but also provides guidance on how to prevent them from recurring. DIY Tips for Minor Clogs While professional drainage service is indispensable for major issues, minor clogs can often be handled at home: Use a plunger to create suction and dislodge blockages. Try a mixture of baking soda and vinegar followed by hot water to dissolve minor buildups. Use a plumbing snake or auger for deeper clogs that aren’t accessible with other tools. However, if these methods fail or if you notice recurring problems, it’s time to call in the experts at American Rooter & Drain. The Role of Professional Drainage Service in Long-Term Maintenance Professional drainage service isn’t just about fixing problems—it’s about preventing them from occurring in the first place. Companies like American Rooter & Drain offer comprehensive services tailored to your home’s specific needs. This includes everything from routine inspections to emergency plumber services during critical situations. By investing in professional care, you ensure that your plumbing system remains efficient and free from costly disruptions. Maintaining clear drains doesn’t have to be complicated or expensive. By adopting simple habits like mindful disposal practices and scheduling regular drainage service appointments, you can avoid most common plumbing issues. And when emergencies arise, having access to an experienced emergency plumber ensures you’re never caught off guard. Remember: A little effort today can save you from big headaches tomorrow! Keep those drains flowing smoothly with preventive care and timely professional assistance from trusted providers like American Rooter & Drain! American Rooter & Drain 117 N Main St, Payette, ID 83661, United States (208) 402-8045 https://www.idahosplumber.com/nearme/payette-id
March 13, 2025
When your air conditioner stops working in the middle of a sweltering summer, your first instinct might be to call the nearest technician. But choosing the right HVAC contractor for your AC repair needs is about more than just a quick fix. It’s about ensuring long-term performance, safety, and efficiency. In this blog, we will explore what you should look for when hiring an HVAC contractor and why these considerations matter. The Importance of Professional AC Repair Air conditioning systems are complex machines with multiple components that need to work in harmony. When one part fails, the entire system can suffer. This is where professional AC repair comes in. A skilled HVAC contractor doesn’t just fix the immediate issue; they also identify underlying problems that could lead to future breakdowns. For example, if your AC isn’t cooling effectively, it could be due to a refrigerant leak, a clogged filter, or even a malfunctioning thermostat. A professional HVAC contractor will have the expertise to diagnose and resolve these issues efficiently. Moreover, regular AC repair can extend the lifespan of your unit and improve indoor air quality—two benefits that every homeowner can appreciate. What Sets an Exceptional HVAC Contractor Apart? Not all HVAC contractors are created equal. Here’s what you should look for when selecting one for your AC repair needs: 1. Licensing and Certification Hiring a licensed and certified HVAC contractor ensures that they meet industry standards and have undergone proper training. This is crucial for something as technical as AC repair, where mistakes can lead to higher energy bills or even safety hazards. 2. Experience and Expertise An experienced HVAC contractor will have a proven track record of handling various AC repair scenarios. Whether it’s fixing a noisy compressor or recalibrating a thermostat, their expertise ensures a job well done. 3. Transparent Pricing Nobody likes surprise charges. A trustworthy HVAC contractor will provide an upfront estimate for your AC repair and explain any additional costs clearly. 4. Emergency Services AC breakdowns don’t always happen during business hours. Look for an HVAC contractor who offers 24/7 emergency services so you’re never left sweating it out. 5. Customer Reviews Online reviews and testimonials can give you valuable insights into an HVAC contractor’s reliability and quality of work. Look for consistent positive feedback, particularly about their AC repair services. Why DIY Repairs Are Risky It might be tempting to save money by attempting DIY AC repairs, but this approach often backfires. Without the proper tools and knowledge, you could worsen the problem or even void your warranty. Hiring a professional HVAC contractor not only ensures effective repairs but also keeps you safe from potential hazards like electrical shocks or refrigerant leaks. Additionally, professional AC repair services often include preventative maintenance checks that can save you money in the long run. For instance, an HVAC contractor might clean your unit’s coils or replace worn-out parts during a routine visit—tasks that most homeowners wouldn’t know to perform. Red Flags to Avoid When Hiring an HVAC Contractor While many contractors offer excellent service, some may not have your best interests at heart. Here are some warning signs to watch out for: Lack of Credentials : Always verify that the contractor is licensed and insured. Pushy Sales Tactics : Be wary of contractors who try to upsell unnecessary services during your AC repair. No Written Estimate : A verbal quote leaves room for misunderstandings; insist on written documentation. Poor Communication : If they’re hard to reach or fail to answer your questions clearly, consider it a red flag. How Regular Maintenance Prevents Costly Repairs One of the best ways to avoid frequent AC repairs is through regular maintenance by a qualified HVAC contractor. Maintenance tasks like cleaning filters, checking refrigerant levels, and inspecting ductwork can significantly improve your system’s efficiency and lifespan. For instance, dirty filters force your AC unit to work harder, leading to higher energy consumption and potential overheating. A professional HVAC contractor will ensure that these issues are addressed before they escalate into costly repairs. The Role of Technology in Modern AC Repair Today’s air conditioning systems are more advanced than ever, featuring smart thermostats and energy-efficient designs. A knowledgeable HVAC contractor will stay updated on these technological advancements to provide the best possible service. For example, if your smart thermostat isn’t syncing with your AC unit, a skilled technician can troubleshoot the issue and get everything back on track. Similarly, they can recommend upgrades that align with your energy-saving goals. Common Myths About AC Repair There are several misconceptions surrounding AC repair that could lead homeowners astray: “Bigger Units Are Better” : Oversized units cycle on and off frequently, wasting energy and wearing out faster. “DIY Repairs Save Money” : As mentioned earlier, this often leads to more expensive problems down the line. “Maintenance Isn’t Necessary” : Skipping regular check-ups is one of the quickest ways to shorten your AC’s lifespan. By working with a reputable HVAC contractor, you can separate fact from fiction and make informed decisions about your air conditioning system. Maximizing Energy Efficiency Through Professional Repairs Energy efficiency isn’t just good for the environment—it’s also great for your wallet. During an AC repair session, an experienced HVAC contractor will identify ways to optimize your system’s performance. This might include sealing duct leaks, calibrating the thermostat, or replacing inefficient components. These improvements not only reduce your monthly utility bills but also lessen wear and tear on your unit. Over time, this means fewer repairs and a longer operational life for your air conditioner. Choosing the right HVAC contractor for your AC repair needs is an investment in comfort, safety, and peace of mind. By prioritizing factors like experience, licensing, and customer reviews, you can ensure that you’re working with a professional who truly understands their craft. Remember: air conditioning isn’t just about cooling—it’s about creating a healthy and comfortable living environment for you and your family. So the next time you need AC repair services, take the time to find an HVAC contractor who meets these high standards. Your home—and wallet—will thank you! American Rooter & Drain 1005 Commercial Way, Caldwell, ID 83605, United States (208) 402-8033 https://www.idahosplumber.com/